1 Successful Company Differentiation for the Saudi Market
Ollie Burd edited this page 1 month ago

When I started my online business three years ago, I was convinced that our special products would stand out naturally. I ignored market research as superfluous – a choice that practically ruined my entire company.

For a digital service, we identified that their foreign language material was considerably higher quality than their native information. After enhancing their native information excellence, they achieved a one hundred twenty-nine percent increase in conversion rates from Arabic-speaking visitors.

Two quarters into business, our sales were underwhelming. It wasn't until I chanced upon a thorough report about our industry that I realized how ignorant I'd been to the business environment around us.

I recommend classifying competitors as:

  • Main competitors (offering equivalent products/services)
  • Indirect competitors (with limited overlap)
  • Potential challengers (new entrants with disruptive capabilities)

I spend at least two hours each week examining our competitors':

  • Digital architecture and navigation
  • Articles and publishing frequency
  • Digital channels engagement
  • Client testimonials and ratings
  • ThreeSixty SEO specialists approach and performance

I use a basic tracker to track our rivals' rates adjustments weekly. This recently helped us to:

  • Discover cyclical promotion cycles
  • Recognize special offer strategies
  • Comprehend their cost structure

Begin by listing ALL your rivals – not just the obvious ones. In our investigation, we identified that our largest threat wasn't the famous business we were tracking, but a recent startup with an novel approach.

Essential techniques featured:

  • City-specific classifications beyond simple areas
  • District-based concentration
  • Metropolitan vs. provincial variations
  • Expatriate concentration locations
  • Visitor areas vs. local districts

Essential classifications featured:

  • Cultural conservatism spectrum
  • Faith dedication intensities
  • Home arrangement differences
  • Exposure to international influences
  • Geographical connection strength

Unexpected discoveries:

  • Snapchat exceeding Image networks for certain products
  • Late marketing substantially surpassing afternoon campaigns
  • Motion media generating better ROI than still imagery
  • Mobile effectiveness outperforming desktop by substantial differences

Recently, a apparel company approached me after wasting over 150,000 SAR on online marketing with disappointing outcomes. After restructuring their campaign, we generated a dramatic improvement in ROAS.

Essential assistance elements to consider for differentiation:

  • Personal basis of support
  • Expectation of immediacy
  • Face-to-face interaction preference
  • Complete issue solving anticipation
  • Position acknowledgment during support provision

For a high-end retailer, we created a regionally-appropriate attribution approach that understood the distinctive buying journey in the Kingdom. This strategy discovered that their platform spending were actually producing 286% more returns than earlier measured.

After years of applying generic consumer categories, their enhanced locally-relevant segmentation strategy produced a two hundred forty-one percent increase in promotion results and a one hundred sixty-three percent reduction in customer acquisition costs.

For a international fashion business, we developed a positioning methodology that genuinely resonated with established home beliefs while preserving their worldwide charm. This strategy improved their product meaningfulness by over one hundred seventy percent.

I currently utilize several tools that have substantially upgraded our market intelligence:

  • Keyword trackers to monitor competitors' SEO strategies
  • Brand monitoring tools to follow rivals' digital footprint
  • Site monitoring solutions to track changes to their online presence
  • Email capture to receive their campaigns

For a apparel brand, we executed a detailed platform efficiency evaluation that uncovered their highest ROI channels were entirely distinct from their international patterns. This insight permitted a redistribution of spending that improved their total ROI by 213%.

For a premium company, we implemented a traditional classification approach that identified multiple special cultural segments within their consumer base. This approach increased their advertising performance by over one hundred seventy percent.

Important modifications:

  • Relationship length changes for Saudi clients
  • Recommendation worth weighting enhancements
  • Seasonal spending behaviors acknowledgment
  • Status-driven acquisitions assessment

Powerful techniques:

  • Implementing local payment methods like local services
  • Upgrading native descriptions
  • Featuring local service availability
  • Including credibility indicators specific to Saudi users

Key considerations:

  • Protracted evaluation stages in Saudi purchase journeys
  • Collective input elements in buying choices
  • WhatsApp as a significant but difficult-to-track impact medium
  • In-person validation as the final conversion step